Deliveries are made by our only transport service to KSA, DHL. All deliveries are International and require a signature upon delivery. 

The delivery time may vary within 3 or 5 business days. 

Remote areas can be subject to delays 

The delivery can also depend on the verification of the order (up to 2 additional days) and are counted from the shipping date of your order. You will receive an email confirming the shipment with a link to the courier’s website allowing you to track your parcel. 

Shipping costs are free for orders placed through our online boutique and all available products.  

Additional fees are applicable for shipping, duties and taxes for international product requests. T&C apply. 

The Christian Louboutin online boutique ships to all of KSA (pending update)

All information useful for the courier to deliver your parcel is appreciated. For example your floor, apartment number, entry code, and a telephone number that you can be reached at along with your KSA-Importer code (Refer to point number 4 under the ‘Online Orders’ section.) 

To ensure a safe delivery, the Christian Louboutin online boutique will not deliver to po-boxes, security boxes & freight forwarders. It is also unfortunately not possible to ship to a Christian Louboutin boutique.

If the order has yet to be verified by our team, you can contact our Customer Service by email at customerservice-mei@ae.christianlouboutin.com or by WhatsApp. 

If the order has already been processed, we will do our best to change the address; this however, may imply a potential one to two days delay for the delivery. 

Once your order has been shipped, you will receive an email confirming the shipment. You will also be provided with a link to our transporter's website, where you can track the whereabouts of your parcel. 

Feel free to contact our Customer Service by email at customerservice-mei@ae.christianlouboutin.com or by WhatsApp for all questions concerning your delivery. 

The first thing to do is to verify the status of the order. The provided link to our courier's website will allow you to check this. 

You are also welcome to contact our Customer Service by email at customerservice-mei@ae.christianlouboutin.com or by WhatsApp. 

The problems I am encountering with my order 

We advise you to verify the status of the order by using the link provided in your shipping confirmation email. This will take you to our courier's website. 

However, should you encounter any issues at the delivery, please contact our Customer Service by email at customerservice-mei@ae.christianlouboutin.com or by WhatsApp no later than five (5) days from the date of delivery and keep the parcel of your delivery until your case is resolved.